I wanted to get a small Walmart order since Bob said he was low on milk. I'm not a milk drinker, so he has to tell me when it's time to buy some. I figured I would take advantage of their lower prices and get a bunch of yogurts as we've been eating those at night to appease our cravings for something sweet. Walmart also tends to offer the lowest cost eggs in town, so I added a dozen to the cart.
I set pickup for the next morning and went off to bed.
I got a text from them the next morning stating that one of the things that I ordered was not in stock and did I want a substitution for it? I didn't, so I clicked that option and sent it back to them. We headed over that way to pick up our order.
This is what I looked at when I ordered eggs.
I went with the $2.28 dozen, of course.
Where I take issue is when the clerk put our groceries into the car, she informed us that the eggs were not available. I took note that she did not say in stock. I asked her, specifically, if I went into the store, would I be able to buy them. She said yes. She then went on with some weird explanation that the cheaper eggs were in a styrofoam container and styrofoam wouldn't scan into their system with grocery pickup. That's odd to me because all 3 of those options are in styrofoam. So, going off of what that clerk told me, none of these options would be available to me for grocery pickup even though they specifically state that they are.
The other odd thing is that I've purchased these exact eggs in the past with absolutely zero issues as evident with what I circled in orange.
So, going through all the options, Walmart has these that, according to the clerk, will scan in their system.
I don't know about you all, but I'm not going to be forced into either #1: having to trek through Walmart in order to get a dozen eggs at a reasonable price or #2: have to purchase an option at double or more the cost.
This is a deal breaker for me with Walmart. I will be buying eggs at a bit of a higher cost from another store from here on out.
I realize that it's a small amount of money, but if you multiply that by every single other person that is getting this exact same song and dance, it adds up to a lot of money.
In my opinion, it's a scam.
I left feedback for them and I don't know what will come of that, but don't state that something is available for pickup on your website and then tell customers that it's actually not available unless you're willing to wade through their very crowded store. I'm not into it.
Conda here, I've had NO issues with eggs and the prices down here in Salem are still pretty reasonable, of course we have egg farms all around us. If I could however, I'd be getting myself 6 chicks to raise to have eggs. You can have them here in "suburbia", but we have critters that go after them. I'd love to have a big cage in the back, two level with the front designed so I could just open a door to the shelf and grab the eggs. That way, I'd feel less guilty about all the fruit and veggie trimmings that go into the garbage. But yeah, they be lying to themselves and their customers!
ReplyDeleteIt just didn't make any sense, what that clerk told me. I left feedback to them on their survey, but I don't know what will come out of that.
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